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Click the "Create Event" button in your dashboard. Fill in the basic details like event name, type (wedding, birthday, etc.), date, and location. Then follow the step-by-step wizard to add more details, customize your event page, and set up features like guest lists and budgets.

At minimum, you need an event name, event type, and date. Everything else is optional and can be added later. We recommend also adding a location and estimated guest count to help you plan better.

Go to your event page, click the "Guests" tab, and add guests individually or import from a CSV file. You can then send email invitations directly from Giftflow with automated reminders (Premium feature).

No! You can start with our Free plan without entering any payment information. Credit card is only required when upgrading to Premium or Professional plans.

Yes! All paid plans come with a 14-day free trial. You can explore all premium features risk-free, and you won't be charged until the trial ends.

Go to your event and click the "Overview" or "Settings" tab. You can edit any detail including title, date, location, description, and more. Changes are saved automatically.

Yes! Go to the "Landing Page" tab in your event. You can customize colors, add sections, upload images, and even use a custom domain (Professional plan). Your landing page is automatically generated with a unique URL.

Navigate to the "Budget" tab in your event. Add budget categories and items with their costs. Giftflow will automatically track your spending and show you how much of your budget you've used.

Free plan allows 1 active event. Premium and Professional plans include unlimited events, so you can plan multiple celebrations at once.

Go to your event, click "Settings" tab, scroll to the bottom, and click "Delete Event". This action cannot be undone, so make sure to export any data you need first.

Not yet, but this feature is coming soon! For now, you can export your guest list and budget to reuse them in a new event.

In the Guests tab, click "Add Guest" to add them individually, or click "Import" to upload a CSV file with multiple guests at once. Each guest needs at least a name and email address.

Yes! Click "Import" in the Guests tab and download our CSV template. Fill it with your guest information (name, email, phone, dietary restrictions, etc.) and upload it. We'll validate and import all guests automatically.

RSVPs are tracked automatically in the Guests tab. You can see who has confirmed, declined, or hasn't responded yet. Guests can RSVP through the email invitation or your event landing page.

Yes! This is a Premium feature. In the Guests tab, select guests who haven't responded and click "Send Reminder". You can also schedule automated reminders to be sent at specific intervals before your event.

Guests can update their RSVP at any time through the link in their invitation email or on your event landing page. You'll see the updated status immediately in your dashboard.

Yes! When adding or editing a guest, check the "Allow +1" option. Guests can then indicate if they're bringing someone when they RSVP.

Free: 1 event, 30 guests, basic features. Premium ($29/mo): Unlimited events, 300 guests/event, contributions, email reminders, 3 collaborators, custom landing pages. Professional ($79/mo): Everything in Premium plus unlimited guests, white-label, custom domain, client management, SMS notifications.

Go to Settings > Billing in your dashboard. Choose Premium or Professional, select monthly or annual billing, and complete the checkout. You'll get a 14-day free trial on all paid plans.

After your 14-day trial, your card will be charged automatically. You can cancel anytime before the trial ends to avoid being charged. If you cancel, you'll keep access until the end of the trial period.

Go to Settings > Billing and click "Manage Subscription". You'll be taken to Stripe's customer portal where you can cancel. You'll keep access until the end of your current billing period.

Yes! Go to Settings > Billing > Manage Subscription. You can switch billing frequency at any time. Annual billing saves you about 17% compared to monthly.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor, Stripe.

We offer a 14-day free trial so you can try before you buy. If you have issues with your subscription, please contact us at admin@giftflow.net and we'll work with you to find a solution.

Check your spam/junk folder. If it's not there, go to the login page and click "Resend verification email". Make sure to check the email address you entered is correct. If you still don't receive it, contact us.

Click "Forgot Password" on the login page. Enter your email address and we'll send you a password reset link. Check your spam folder if you don't see it within a few minutes.

Try refreshing your browser. If the issue persists, clear your browser cache or try a different browser. Contact support if the problem continues.

Check that your card details are correct and hasn't expired. Ensure you have sufficient funds. Try a different card if available. Contact your bank if the issue persists, as they may be blocking the charge. You can update your payment method in Settings > Billing > Manage Subscription.

Yes! You can export guest lists, budgets, and other data as CSV files. Look for the "Export" button in each section (Guests, Budget, etc.).

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We appreciate bug reports! Please contact us through our contact page with details about what happened, what you expected, and any screenshots. We'll investigate and fix it as soon as possible.